For organizations
Your safeguarding policy probably tells staff to report. It probably does not tell them what to do in the ninety seconds before that — when a child has just said something and an adult has to answer.
The gap most policies leave
Written protocols tend to begin at the point of reporting. But the response that determines whether a child ever says more happens earlier, in an unplanned moment, usually to whichever adult was closest. That adult is often the least trained person in the building.
In development
Training
Scenario-based learning for the first ninety seconds, by audience track.
Training →
In development
Safeguarding policy
What a disclosure-response section should contain, and the questions to audit yours against.
Safeguarding →
Planned
Second Injury Index
Anonymised measurement of how well your organisation actually responded, from the perspective of the person it happened to.
Methodology →
In development
Campaign partnership
Run No Perfect Words in your school, club or community, with the staff preparation that has to come first.
Campaign →
Live
Pilot with us
We need pilot sites more than we need customers. Early partners shape the material.
Partner →
Live
Resource directory
Checked services to put in front of your staff and families.
Browse →
Ask these six questions about your own organisation
- If a child said something concerning to the newest member of staff today, would that person know what to say in the next ten seconds?
- Does your policy tell staff what not to ask, or only what to report?
- Does anyone in your organisation write down a child's exact words, or only a summary?
- Do staff know the reporting duty that applies to them personally, not just to their manager?
- Has anyone ever asked a family how your organisation's response felt from their side?
- If your response had been poor, would you currently know?
If any of those made you uncomfortable, that discomfort is the useful part.